Culture is the abstract learned, shared rules and standards for generating behavior and understanding experience.
A company's organizational culture widely influences employees and business performance.
Having the appropriate organizational culture “is widely acknowledged to be among the most important determinants of how effective or successful the organization will be.”
Benefits:
- Financial Benefits: It brings dramatic, sustained increases in productivity and performance. A culture that deeply engages people is understandably much more productive. As the culture builds, people take personal responsibility for costs. With such widespread focus, administrative and operating costs drop well below industry norms.
- Recruiting: Companies with an open, participative workplace, where people enjoy working and have broad opportunities for growth and creativity, attract top candidates.
- Customer Service: As the culture builds, managers learn to better manage the quality of everyone’s experience, inside the company and with outsiders such as customers, clients, suppliers, and other corporate entities. Most customers are highly attuned to their suppliers’ cultures. They can easily tell when things are working well and when they are not.